Step 1: What do you primarily sell?

Step 2: Do you offer promotions or discounts?

Step 3: Price Structure

Question 3A: Do your prices stay the same, or do they change based on any of the following?

Step 4: Payment Structure

Question 4A: How do customers usually pay?

Step 5: Bulk / Wholesale Sales

Question 5A: Do you sell in bulk or wholesale quantities?

Step 6: Fulfillment & Logistics

Question 6A: How do customers receive their orders? (Select all that apply)

Step 7: Operational Friction Assessment

Question: Which of the following challenges apply to your business? (Select all that apply)

Step 8: Life Impact & Cost of Friction

Question 8A: What is the cost of these challenges? (Select all that apply)

Step 9: Desired Outcome

Question 8B: What would more structure and order allow you to do? (Select all that apply)

Step 10: Required Contact Information